Essentials Lite

Modern records,
productised. From R4,500/month.

For sole practitioners, small medical and legal practices, micro consultancies, family businesses, small NGOs, body corporates. POPIA-compliant in 30 days. No consultants required.

Book a Free Records Assessment →
What you get

Compliance, without the consulting hours.

  1. i.

    Registered Information Officer of record.

    We register an Information Officer on your behalf with the Information Regulator. Legal duties handled.

  2. ii.

    PAIA manual & privacy notices.

    PAIA manual customised for your business. Privacy notice library — website, employee, customer. Published and maintained.

  3. iii.

    DSAR & PAIA intake portal.

    Up to four data subject or PAIA requests per year, handled. Additional requests at R2,800 each.

  4. iv.

    POPIA training, unlimited staff.

    E-learning portal. Sixty-minute course. Annual refresh. New joiner module. Whole team covered.

  5. v.

    Breach hotline & monthly summary.

    Business-hours hotline for when things go wrong. Monthly compliance summary email. Annual policy refresh.

  6. vi.

    Self-service client portal.

    Everything in one place. PAIA manual, policies, DSAR portal, training portal, compliance summary.

What it costs

From R4,500/month. Start with The Baseline.

  • Start with The Baseline: From R18,000 once-off — produces the data map, gap report, retention schedule and IO appointment. If you continue into a monthly tier, there is no second setup fee. The Baseline is the onboarding. You've already done it.
  • Monthly fee: From R4,500/month, depending on staff count and sector
  • Contract: 12-month rolling, then month-to-month
  • Support: Email, business hours (08:00–17:00 SAST, Mon–Fri)
  • Response SLA: 2 business days standard, 1 business day for breach incidents
How support works

Pooled support. No surprises.

Essentials Lite is productised, which means it works because we serve dozens of clients with shared templates and a pooled support team. You don't get a named account manager — you get fast, consistent responses from a team that's seen your kind of business before.

If you need a named contact, named SLAs, or custom work, the Foundation package → is the next step up.

Common add-ons

Optional. Available when you need them.

  • Phone support upgrade — R1,200/month
  • Additional DSAR/PAIA requests — R2,800 each
  • Custom policy or contract drafting — R6,500–R18,000 per policy
  • In-person training session — R15,000–R35,000
  • Document organisation sprint — R25,000–R65,000
When to size up

Three signs you've outgrown Essentials Lite.

  1. i.

    Your headcount has crossed ten. The economics of pooled support stop making sense.

  2. ii.

    You're processing significant new data — telehealth records, e-commerce orders, biometric authentication, large marketing databases. The complexity needs a named IO.

  3. iii.

    Sector regulation has activated — joining a medical scheme network, FSCA registration, sector code compliance. Foundation handles it better.

When any of these happen, we move you across. No fuss, no rebuild. See Foundation package →

Book your free Records Assessment.

Thirty minutes. We'll tell you whether Essentials Lite is the right starting point, or whether you need something more.

Book a Free Records Assessment →
P.S. The price is computed from cost — what it takes to genuinely run an IO function, keep policies current, and answer breaches. R4,500 is what it costs to do this properly. We'd rather say that plainly than undercharge and cut corners where you can't see them.
— T.