Governance that runs
in the background.
Policies, retention schedules, an Information Officer function, and the quiet ongoing work that makes compliance feel like a habit, not a project. We watch the regulatory landscape so you don't have to.
Book Free Assessment →
You stop worrying. We worry instead.
That's what an Arcivo client looks like. We build the frameworks, write the policies, train your people, and watch regulatory changes for you. So when the Information Regulator comes calling, you've already done the work. Quietly. Months ago.
Six things. One thread.
Keep your information governed properly. Everything else follows.
- i.
POPIA, PAIA & FICA compliance.
Gap assessments, ongoing operation, evidence collection. Written in the language your team actually speaks. We watch the regulations so you don't have to read them on holiday.
- ii.
Information Officer-as-a-Service.
We register an Information Officer on your behalf, take on the legal duties, handle DSARs and PAIA requests, manage breach response, and liaise with the Information Regulator when needed. Three tiers, sized to your business.
- iii.
Records retention scheduling.
What to keep, for how long, in what format. Built around South African legislation and the way your industry actually works. Updated when the rules change, not when we remember.
- iv.
Personal Information Impact Assessments.
Before you launch a new system, marketing campaign, or processing activity, we tell you what the POPIA implications are — and how to fix them before they become problems.
- v.
24/7 breach response.
Things go wrong. When they do, you call one number. We handle Regulator notification, data subject notification, internal investigation, and the documentation that proves you did everything right.
- vi.
Periodic compliance reviews.
Compliance isn't a once-off. We check in quarterly, do a full review annually, and send a short briefing whenever something in POPIA, PAIA, or the regulatory landscape moves.
Three tiers. One outsourced function.
Most South African businesses can't justify a full-time Information Officer. Most also can't afford to ignore POPIA. We sit in between.
- Essential — for businesses under 25 staff. POPIA basics, registered IO of record, DSAR/PAIA intake. Available in the Essentials Lite package →
- Standard — for businesses 25–150 staff. Named IO lead, full PAIA manual, training, quarterly check-ins. Available in the Foundation package →
- Premium — for businesses 150+ staff or high-risk processing. Named senior IO, unlimited service, breach response, Regulator liaison, compliance platform. Available in the Professional and Enterprise packages.
We speak your language.
Three small things, quietly.
- i.
Audit-ready. Always.
When the Auditor-General, Information Regulator, or your insurer asks for evidence, you have it. Same day.
- ii.
Breaches handled, not panicked.
Things still go wrong — but the response is documented, the Regulator is notified properly, and the recovery is faster than it would have been.
- iii.
Compliance becomes a habit, not a project.
Year two costs less than year one. Year three costs less than year two. The system maintains itself.
“Compliance, properly built, stops being a project.
It just becomes how you work.”
— A thing we say to ourselves on the way to a client meeting.
Or write to [email protected].
— T.